Everyone’s talking about trust. How much it matters. How we all have to have more of it. But doesn’t it often feel a bit woolly and confusing? What does that actually mean? Are there signals of trust and trustworthiness and how does one get to be trusted? Shedding some light on these questions is what this trust course is all about.
The course will give you an introduction to the foundational concepts of trust and help you explore how to better earn trust in the eyes of your stakeholders. It will equip you with 4 useful tools to help you in this:
The Trust Spectrum – a way of exploring the scope of emotions and actions which can be part of trust decisions
The Trust Dynamic – for reflection on the contributing factors to a trust decision and the starting point for those seeking to earn trust.
The 7 Signals of Trustworthiness to help map your actions and reactions against those values and competencies which are important to trust.
The Trust Spider to explore, perhaps with your stakeholders, how you stack up in delivering on the 7 Signals of Trustworthiness and how you are providing evidence of that.
This course and toolkit builds on the research of the TIGTech project – supported by the World Economic Forum and funded by the Fraunhofer Group of applied sciences research organisations. To know more about the TIGTech project on Trust and Tech Governance – click here: https://www.tigtech.org