Introduction to Trustworthiness and Trust

Everyone’s talking about trust. How much it matters. How we all have to have more of it. But doesn’t it often feel a bit woolly and confusing? What does that actually mean?  Are there signals of trust and trustworthiness and how does one get to be trusted? Shedding some light on these questions is what this trust course is all about.  

The course will give you an introduction to the foundational concepts of trust and help you explore how to better earn trust in the eyes of your stakeholders. It will equip you with 4 useful tools to help you in this:

The Trust Spectrum – a way of exploring the scope of emotions and actions which can be part of trust decisions

The Trust Dynamic – for reflection on the contributing factors to a trust decision and the starting point for those seeking to earn trust.  

The 7 Signals of Trustworthiness to help map your actions and reactions against those values and competencies which are important to trust.

The Trust Spider to explore, perhaps with your stakeholders, how you stack up in delivering on the 7 Signals of Trustworthiness and how you are providing evidence of that.

This course and toolkit builds on the research of the TIGTech project – supported by the World Economic Forum and funded by the Fraunhofer Group of applied sciences research organisations. To know more about the TIGTech project on Trust and Tech Governance – click here: https://www.tigtech.org

About Instructor

Hilary

1 Course

+13 enrolled
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Course Includes

  • 4 Lessons
  • 12 Activities

Ratings and Reviews

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Bjorn
Posted 3 months ago
A Powerful Tool Kit

This course is excellent; it gives you a powerful toolkit to apply and evaluate the trustworthiness of everyday situations to product and brand reviews. In addition, it helps you to realise what factors are vital when determining trust on a personal level. Thank you, Hillary, for this passionately presented course. I enjoyed it.

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Nate
Posted 3 months ago
The most useful overview of trust I've seen

I'm a big fan of Hilary's work. I was fortunate to be involved and witness as this course was developed. It's a fantastic intro for folks in all walks of life. A heck of a lot can be taken away and acted upon quickly. Just keep in mind its complex, messy and you're likely ro be met with plenty of unexpected results 😉

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AndreaZ
Posted 4 months ago
Excellent primer and framework

This course is a great primer (and eye opener) on trust and trustworthiness, and how to deal with it. As we learn in the course, trust is 'messy, personal and contextual'. Take this course to remind yourself of this, as well as learning how to navigate your way through when things get challenging in the 'trust' department. Trust me when I say "you'll be glad you did".

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