Regulators the world over have taken aim at poor disclosure practices. In fact, ASIC have gone as far as to suggest that disclosure practices “enable poor conduct.” The flip side of this is that consumers believe “easier to understand terms and conditions” is the number one thing businesses can do to restore trust.
Why isn’t this being acted upon? Why do disclosures remain the same (long, incomprehensible, completely business centric and hidden away)?
The status quo is hard to break away from. But, by equipping people with models, methods and tools to make better disclosure easier than ever before, we are confident that this broad and pervasive problem can become a thing of the past.
Our contribution to making this easier than ever before is our Better Disclosure Toolkit, a cross-disciplinary, evidence based approach to designing contracts and legal disclosures that are understandable, easy to interact with and valuable for all parties involved.